Gambling at t99 is meant to be an enjoyable, recreational experience. We take our responsibility to every player in Bangladesh seriously — which is why we have built a comprehensive set of tools, policies, and support resources to help you stay in control at all times.
Responsible gaming means treating gambling as a form of entertainment — not as a source of income or a way to solve financial problems. At t99, we believe that every player deserves to enjoy cricket betting, live casino games, and slots in a healthy, controlled way without it negatively affecting their personal, financial, or family life.
The foundation of responsible gaming is staying informed and in control. That means setting a budget before you play and sticking to it, knowing when to take a break, and never chasing losses. t99 provides the tools to make this easier — but the first step is awareness.
Problem gambling can affect anyone regardless of age, background, or city — whether you are in Dhaka, Chittagong, Sylhet, or Khulna. The signs can develop gradually, which is why t99 encourages every player to check in with themselves regularly and use the self-assessment questions further down this page.
If you are playing to relieve stress, escape problems, or recover money you have already lost, these are warning signs. Take a break and consider using one of t99's protective tools.
Decide how much you are comfortable spending before you open a game. Treat this amount as entertainment spending — once it is gone, the session ends. t99's deposit limit tools can help enforce this automatically.
Attempting to win back money already lost is one of the most common drivers of problem gambling. Every bet is an independent event — past losses do not influence future outcomes on any t99 game.
Every t99 account comes with a full suite of player protection tools, accessible directly from your account dashboard at any time. They are free to use and take effect immediately or within defined timeframes.
Set a maximum daily, weekly, or monthly deposit cap on your t99 account. Once you reach your chosen limit, no further deposits will be accepted until the period resets. Limit reductions take effect immediately. Increases require a 24-hour cooling-off period before they apply, giving you time to reconsider.
Configure alerts that notify you when you have been active on t99 for a set period — for example, 30 minutes, 1 hour, or 2 hours. When the alert triggers, you can choose to continue your session or log out. These reminders help prevent extended unplanned play sessions that can lead to overspending.
Request a temporary account suspension lasting between 24 hours and 6 weeks. During a cooling-off period, you cannot log in, deposit, or place bets. The period cannot be shortened once it begins. This tool is ideal if you feel you need a short break without committing to a longer exclusion.
Self-exclusion is a firm, longer-term tool for players who feel their gambling has become a serious concern. You may request self-exclusion for periods of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account is locked, all marketing communications cease immediately, and t99 will make every reasonable effort to prevent new accounts being opened under your details.
Your t99 account dashboard shows a complete history of your deposits, withdrawals, wagers, and net gaming results across any date range you choose. Reviewing your activity regularly is one of the most effective ways to stay aware of your spending patterns and spot any drift toward unhealthy habits early.
In addition to deposit controls, t99 allows you to set a maximum net loss threshold for any daily, weekly, or monthly period. Once your net losses reach that threshold, betting and casino play is paused for the remainder of the period. This prevents a single bad session from having a disproportionate financial impact.
All responsible gaming controls are available without needing to contact support. Follow these steps to set up any limit, reminder, or exclusion on your t99 account:
If you encounter any difficulty activating a tool, or if you wish to request self-exclusion urgently, contact t99 support directly at [email protected]. Our team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Only ever gamble with money you can genuinely afford to lose. Before each session, decide your maximum spend. Never use funds reserved for rent, food, education, or family obligations.
Avoid placing bets when you are stressed, upset, tired, or under the influence of alcohol. Emotional states impair judgment and significantly increase the likelihood of reckless betting decisions.
Step away from the platform regularly — even during winning streaks. Continuous play reduces decision-making quality and makes it harder to recognise when a session should end.
If gambling is causing tension at home or with friends, talking openly about it is an important first step. Sharing your concerns with a trusted person — before contacting professional support — is often an effective early intervention.
Answer the following questions honestly. If you answer "yes" to two or more, t99 strongly encourages you to use one of the protective tools described above or to reach out to our support team.
1 Have you ever spent more money on gambling than you originally planned for that session?
2 Have you borrowed money or sold personal belongings in order to fund your gambling?
3 Have you tried to win back money you lost by placing more bets immediately after a losing session?
4 Has gambling caused arguments, tension, or dishonesty in your relationships with family or friends?
5 Have you neglected work, studies, or other important responsibilities because of time spent gambling?
6 Do you feel restless, irritable, or anxious when you are not able to gamble, or when you try to reduce how much you gamble?
7 Have you ever tried to hide the extent of your gambling from people close to you?
8 Do you find yourself thinking about past gambling wins or planning your next gambling session for a significant part of your day?
Please contact t99 support at [email protected] to activate a cooling-off period or self-exclusion immediately. You do not have to wait — our team is available around the clock and will act on your request without delay. Seeking help early is the most effective way to prevent gambling from becoming a serious long-term problem.
t99 takes the protection of minors extremely seriously. We enforce strict age verification checks for all new registrations and for all withdrawal requests. No player under the age of 18 is permitted to hold an account or participate in any form of betting or gaming on the t99 platform.
If you share a device with children or younger family members, we strongly recommend enabling parental controls at the device or network level to prevent unsupervised access to gambling websites. Operating system parental controls and third-party filtering software can block access to t99.cam and similar platforms for underage users. Contact your device manufacturer or internet service provider for guidance on setting up appropriate filters.
If you suspect that a person under 18 has created an account on t99 — whether using your payment details or their own — report this to us immediately at [email protected]. We will close the account, quarantine any associated funds, and carry out a full review within one business day.
Never share your t99 username, password, or bKash/Nagad PIN with another person — including family members. If your credentials are compromised and a minor accesses your account, contact support immediately to freeze activity and secure the account.
Problem gambling is a recognised health condition, not a character flaw or a sign of weakness. Many people across Bangladesh and around the world experience it, and effective help is available. If you feel that gambling is negatively affecting your finances, mental health, relationships, or daily functioning, please reach out — whether to t99 support, a trusted person in your life, or a professional counselling service.
t99's support team is available 24 hours a day at [email protected]. When you contact us about a gambling concern, your request is treated with complete confidentiality and handled by a trained member of our player welfare team. We will not judge you — we will simply help you activate the protection you need as quickly as possible.
Beyond t99, we encourage players to speak with a doctor, counsellor, or community mental health worker if gambling is significantly impacting your life. Early professional support leads to far better outcomes than waiting until the problem becomes severe.
Contact our player welfare team at any time. Available 24/7, Bangladesh Standard Time. Email: [email protected]
Speak with a registered mental health professional or counsellor in your city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere across Bangladesh. Your doctor can provide a referral.
t99 is proud to be a platform where responsible gaming is built in from the ground up. When you are ready to play — and you are playing within your limits — explore our full range of cricket markets, casino games, and slots.
18+ only. Please gamble responsibly. Full Terms & Conditions apply.