t99 Privacy Policy

1. Introduction

This Privacy Policy (hereinafter "Policy") describes how t99 (hereinafter "t99", "we", "us", or "our"), the operator of the online cricket betting and casino platform accessible at t99.cam, collects, uses, stores, and protects the personal information of players and visitors (hereinafter "you" or "your") in connection with the t99 platform and any related services.

By registering a t99 account, accessing the platform, or otherwise using any service offered by t99, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the t99 platform.

This Policy should be read together with the t99 Terms & Conditions, which govern your use of the platform as a whole. Capitalised terms not defined in this Policy carry the meaning assigned to them in the Terms & Conditions.

2. Personal Data We Collect

t99 collects the following categories of personal data from players and platform users:

2.1 Account Registration Data

• Full legal name
• Date of birth (to verify the 18+ age requirement)
• Residential address (city, district, and country)
• Mobile phone number
• Email address
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (National ID Card, passport, or driving licence)
• Proof of address documents (utility bills, bank statements issued within the past three months)
• Proof of payment method ownership (screenshots or confirmations of bKash, Nagad, Rocket, or bank accounts registered in your name)
• Selfie or liveness-check photographs where required for enhanced verification

2.3 Financial Transaction Data

• Deposit and withdrawal amounts and timestamps
• Payment method identifiers (bKash wallet numbers, Nagad account references, Rocket account references, bank account last digits)
• Transaction reference numbers issued by payment providers
• Running account balance history

2.4 Gameplay and Betting Data

• Betting history, wager amounts, odds selections, and game outcomes
• Casino game sessions including game type, stakes, and duration
• Bonus and promotion usage records
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

2.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session timestamps, login history, and logout records
• Pages visited, features used, and navigation paths within the platform
• Cookies and similar tracking technologies (see Section 8)

2.6 Communications Data

• Support tickets, live chat transcripts, and email correspondence with the t99 team
• Feedback, survey responses, and any voluntary information you provide to t99

3. How We Collect Your Data

t99 collects personal data through the following channels:

• Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, or respond to a promotional survey.
• Automatically: when you access or use the t99 platform, our servers and analytics tools automatically record technical data including IP addresses, device identifiers, session durations, and feature usage patterns.
• From payment partners: when you initiate a financial transaction via bKash, Nagad, Rocket, Upay, or a linked bank account, the relevant payment provider shares transaction confirmation data with t99 solely for the purpose of crediting your account or processing your withdrawal.
• From identity verification services: where t99 uses a third-party KYC provider to assist in document verification, that provider may return a verification result and associated data to t99 as part of the compliance process.

4. Purpose of Processing

t99 processes your personal data for the following specific purposes:

Purpose	Data Categories Used
Account creation and management	Registration data, device data
Identity and age verification (KYC / 18+ compliance)	Registration data, KYC documents
Processing deposits and withdrawals	Financial transaction data, KYC data
Anti-money-laundering (AML) checks	Financial data, KYC data, gameplay data
Providing betting and casino services	Gameplay data, account data
Responsible gaming monitoring	Gameplay data, financial data, account data
Customer support and dispute resolution	Communications data, account data, transaction data
Security, fraud prevention, and abuse detection	Device data, financial data, gameplay data
Platform analytics and service improvement	Technical data, gameplay data (aggregated)
Promotional communications (where consented)	Registration data, gameplay data

5. Legal Basis for Processing

t99 processes your personal data on the following legal grounds:

• Contractual necessity: Processing that is required to perform the contract between you and t99 — including account management, transaction processing, and service delivery — is carried out on the basis of contractual necessity.
• Legal obligation: Processing required to comply with applicable legal obligations, including age verification, KYC, and anti-money-laundering requirements, is carried out on the basis of legal compliance.
• Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics is carried out on the basis of t99's legitimate interests in operating a safe and sustainable platform, provided those interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications is carried out only where you have provided explicit consent. You may withdraw your consent at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing email.

6. Data Sharing and Disclosure

t99 does not sell your personal data. We may share your personal data with the following categories of third parties strictly for the purposes outlined in Section 4:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive only the transactional data necessary to process your deposits and withdrawals.
• Identity verification providers: Where a third-party KYC service is used, your submitted documents and verification result are shared with that provider under a strict data processing agreement that prohibits the provider from using your data for any purpose other than completing the verification.
• IT infrastructure and hosting providers: t99 uses secure cloud infrastructure and hosting services. Providers with access to servers on which data is stored are bound by confidentiality obligations.
• Legal and regulatory authorities: t99 will disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law, a valid court order, or to protect the rights and safety of t99, its employees, or its player community.
• Professional advisers: Legal counsel, accountants, and auditors may access relevant data on a strictly need-to-know basis and are bound by professional confidentiality obligations.

7. Data Retention

t99 retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with the following principles:

• Active accounts: Personal data is retained for the full duration of your account relationship with t99.
• Closed accounts: Following the closure of your account, t99 retains your registration data, KYC documents, transaction history, and gameplay records for a minimum period of five (5) years to comply with anti-money-laundering record-keeping obligations and to facilitate the resolution of any retrospective disputes.
• Marketing data: If you have consented to receive promotional communications, your marketing preferences are retained until you withdraw consent. Following withdrawal of consent, your preference is updated immediately and marketing communications cease within five (5) business days.
• Technical logs: Server logs and session data are retained for a rolling period of 12 months for security and fraud investigation purposes, after which they are permanently deleted or anonymised.

When personal data is no longer required for any of the purposes described in this Policy and the applicable retention period has expired, t99 will securely delete or irreversibly anonymise that data.

8. Cookies and Tracking Technologies

t99 uses cookies and similar technologies (including local storage and session storage) to operate the platform effectively and to understand how players interact with our services. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the platform to function. They maintain your session state, remember your login status, and enable core features such as the sports betting interface and casino game loading. These cookies cannot be disabled without preventing you from using the platform.
• Functional cookies: These cookies remember your preferences, such as your preferred language, display settings, and notification choices, so that you do not need to re-enter them on each visit.
• Analytics cookies: t99 uses anonymised analytics data to understand aggregate patterns in platform usage — such as which features are most popular and where users encounter difficulty. This data is used solely to improve the platform and is not linked to individual player identities.

t99 does not use advertising or retargeting cookies. We do not share cookie-derived data with third-party advertising networks or data brokers. You may manage your cookie preferences through your browser's settings. Please note that disabling strictly necessary cookies will impair your ability to use the t99 platform.

9. Security Measures

t99 implements a comprehensive range of technical and organisational measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and t99 servers
• Encryption of sensitive data at rest, including KYC documents and payment method identifiers
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific job function
• Regular internal security audits and vulnerability assessments of the t99 platform infrastructure
• Multi-factor authentication requirements for staff accessing internal systems that hold player data
• Automated monitoring for unusual login activity and suspicious transaction patterns, with alerts triggering manual review where anomalies are detected

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and interests, t99 will notify affected players promptly and take all reasonable steps to contain and remediate the breach.

10. Your Privacy Rights

As a t99 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request".

• Right of Access: You may request a copy of the personal data t99 holds about you. We will provide this within a reasonable period, typically 10 working days.
• Right to Rectification: If any data we hold about you is inaccurate or incomplete, you may request that it be corrected or supplemented.
• Right to Erasure: You may request that t99 delete your personal data. Note that this right is subject to our legal obligation to retain certain records (see Section 7). We will inform you clearly of any data that must be retained and the reason why.
• Right to Restrict Processing: You may request that t99 restrict the processing of your data in certain circumstances — for example, while a correction request is being assessed.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
• Right to Object: You may object to processing carried out on the basis of legitimate interests. t99 will assess whether its legitimate interests override your privacy rights and respond accordingly.

t99 will respond to all privacy rights requests within 10 working days of receipt. In complex cases, we may require up to 30 days, in which case we will notify you of the extended timeline and the reason for it.

11. Children's Privacy

The t99 platform is strictly intended for adults aged 18 years and above. t99 does not knowingly collect personal data from any person under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to t99, please contact us immediately at [email protected]. Upon confirmation, t99 will close the account, permanently delete all associated personal data, and reverse any financial transactions where possible.

t99 implements age verification checks at the point of registration and during the KYC process specifically to prevent minors from accessing the platform. Players who are subsequently found to be under 18 will have their accounts closed and their data erased in accordance with this Policy.

12. Amendments to This Policy

t99 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or platform features. When material changes are made, t99 will notify registered players by email and by displaying a prominent notice on the t99 platform at least 7 days before the updated Policy takes effect.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the t99 platform after the effective date of any revision constitutes your acceptance of the updated Policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way t99 handles your personal data, please contact our team using the details below:

• Email: [email protected]
• Subject Line for Privacy Requests: Privacy Rights Request
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Time: Within 10 working days for privacy rights requests; within 24 hours for general queries

For questions about responsible gaming tools and self-exclusion, please visit our Responsible Gaming page. For general platform queries, our FAQ page covers the most common topics.